How We Grade Our Devices | CIT Electronics
Product Information &

Quality Guide


This simple guide makes it easy to know how we grade each used cell phone or tablet we sell.

Details about our devices

Data erased and tested

All data has been erased and the devices have been reset to their factory settings. You can see below in our Quality Guide each classification of product we carry and which tests have been performed and passed.

Batteries and back covers

CIT receives devices from multiple long-term partners. CIT does not remove any backs or batteries before shipping devices to our customers. We simply sell the devices as we receive them. We have found that a large percent of the devices we receive come with backs and batteries. But, we can not guarantee that each device will come with them. A count with the total number of backs and batteries in your order will be provided on each invoice you receive. Please speak with your sales representative if you have any questions about this policy.

ESN or IMEI

We do not test the ESN or IMEI of the devices. Consequently, we do not know if they are clear or not clear. The ESN status varies greatly by carrier. If you're new to the industry, talk to your Sale Representative for assistance.

Locked to a carrier

We sell each device locked to the carrier that they are locked to when we receive them. The carrier the device is locked to will be clearly listed in our inventory sheet inside our Customer Portal.

Photos not available

We sell a large number of devices per month. This means that unfortunately we do have the capabilities or time to take pictures of each device we sell. If you prefer to purchase devices after seeing a picture of them you can do so through our ebay stores.

Accessories

Our devices do not come in their original packaging nor with their original accessories unless otherwise stated.

How we grade our devices

A Stock

B Stock

C Stock

D Stock

E Stock

Cracked

Near Mint Condition

Available in:

A Stock

Locked A

Housing and Screen condition
  • Light usage on housing

*Account locked devices will have a software lock that needs to be removed before the device can be used.

Device Functionality
  • The power button works and the device turns on without any issues.

  • The device has been factory reset and all previous data has been erased.

  • The software on this device will not loop or freeze.

  • The touchscreen of the device will be in working condition.

  • The glass that covers the LCD is intact with no cracks.

  • The LCD will have no screen burn, discoloration or white/black spots.

Good Condition

Available in:

B Stock

Locked B

Housing and Screen condition
  • Light scuffing or one crack on camera

  • Light scratches on screen

  • Moderate usage on housing

  • Some cracks on housing

*Account locked devices will have a software lock that needs to be removed before the device can be used.

Device Functionality
  • The power button works and the device turns on without any issues.

  • The device has been factory reset and all previous data has been erased.

  • The software on this device will not loop or freeze.

  • The touchscreen of the device will be in working condition.

  • The glass that covers the LCD is intact with no cracks.

  • The LCD will have no screen burn, discoloration or white/black spots.

Heavily Used Condition

Available in:

C Stock

Locked C

Housing and Screen condition
  • Heavy scuffing or cracks on camera

  • Heavy scratches on screen

  • Heavy usage on housing

  • Moderate cracks on housing

*Account locked devices will have a software lock that needs to be removed before the device can be used.

Device Functionality
  • The power button works and the device turns on without any issues.

  • The device has been factory reset and all previous data has been erased.

  • The software on this device will not loop or freeze.

  • The touchscreen of the device will be in working condition.

  • The glass that covers the LCD is intact with no cracks.

  • The LCD will have no screen burn, discoloration or white/black spots.

Poor Condition

Available in:

D+ Stock

D Stock

Locked D

Housing and Screen condition
  • Heavy scuffing or cracks on camera

  • Heavy scratches on screen

  • Heavy usage on housing

  • Multiple cracks on housing

  • Screen burn/discoloration on LCD

  • Light spots on LCD

*Account locked devices will have a software lock that needs to be removed before the device can be used.

Device Functionality
  • The power button works and the device turns on without any issues.

  • The device has been factory reset and all previous data has been erased.

  • The software on this device will not loop or freeze.

  • The touchscreen of the device will be in working condition.

  • The glass that covers the LCD is intact with no cracks.

  • The LCD will have no screen burn, discoloration or white/black spots.

Very Poor Condition

Available in:

E Stock

Housing and Screen condition
  • Heavy scuffing or cracks on camera

  • Heavy scratches on screen

  • Heavy usage on housing

  • Multiple cracks on housing

  • Screen burn/discoloration on LCD

  • Heavy spots/lines on LCD

  • Cracks on screen

*Account locked devices will have a software lock that needs to be removed before the device can be used.

Device Functionality
  • The power button works and the device turns on without any issues.

  • The device has been factory reset and all previous data has been erased.

  • The software on this device will not loop or freeze.

  • The touchscreen of the device will be in working condition.

  • The glass that covers the LCD is intact with no cracks.

  • The LCD will have no screen burn, discoloration or white/black spots.

Cracked Condition

Available in:

Cracked Stock

Housing and Screen condition
  • Heavy scuffing or cracks on camera

  • Heavy scratches on screen

  • Heavy usage on housing

  • Multiple cracks on housing

  • Cracks on screen

*Account locked devices will have a software lock that needs to be removed before the device can be used.

Device Functionality
  • The power button works and the device turns on without any issues.

  • The device has been factory reset and all previous data has been erased.

  • The software on this device will not loop or freeze.

  • The touchscreen of the device will be in working condition.

  • The glass that covers the LCD is intact with no cracks.

  • The LCD will have no screen burn, discoloration or white/black spots.

Download the PDF to compare grades.