FAQ's | CIT Electronics

Wholesale FAQs &

Help Center


Find answers to common questions and help on various topics.

Ordering

Is there a minimum order quantity?

Yes. Our minimum invoice amount for a wholesale order must be greater than $500.

Are all of the prices final?

No, you are able to make an offer on any of the devices in our inventory. First, add the devices you are interested in to your cart. Then, click on the “Make Offer” button and insert your best offer. After you submit your order your sales representative will contact you to finalize your order before packing.

Can I buy one device?

Yes! Please check out our retail page to purchase a device from either of our retail stores without a wholesale account.

What is the return policy?

For the quickest response, please contact your sales representative. If an issue has arisen regarding something that CIT tests for, notification of the problem must be reported to CIT within 10 days of receipt. In the event you discover an issue CIT does not test for, returns or credit are not accepted.

Do I have to order through your Customer Portal?

Placing an order inside of our Customer Portal is the most efficient way to place an order. But, if you would like to place a wholesale order outside of our portal, please contact your assigned sales representative.

Who can I talk to about placing an order?

If you are interested in purchasing multiple devices to resell you can either create an account and start purchasing within minutes or call/whatsapp at +1 (385) 519-4842.

Payment & Shipping

What form of payment does CIT accept?

We accept payment via wire bank transfer with a .05% discount. We also accept all major credit cards through PayPal with a 1.5% processing fee.

Will I receive an invoice for the product I purchase?

We will include an invoice or packing slip with every order unless you request we do not. If you need help with your invoice, your sales representative will be happy to assist you.

When am I expected to pay for the devices I order?

You have 5 business days after you receive the final invoice to pay for the devices in your order.

Does CIT Electronics ship internationally?

Yes; however, CIT does not ship to international addresses via DHL. Most of our domestic and international buyers use FedEx.

Who is responsible for shipping costs?

CIT Electronics will pay for all orders shipped using Fedex ground within the United States. The customer bears responsibility to pay all shipping costs for any other shipping method and orders shipped internationally. You are responsible for all duties or taxes.

When will my order be ship?

We will be able to ship your devices after payment has been completed for the order. If your payment is received before 2pm (MST) it will ship the same day payment is received.